Why aren’t any of my products showing in the “With Cross-Sells” tab?

Why aren’t any of my products showing in the  “With Cross-Sells” tab?

When you select Cross-Sell’s for a particular product, that product is added to a hidden Collection in your Store called Cross-Sell Application. This is what is used to tell the Cross-Sell app which products already have a set of Cross-Sells selected. If you have undertaken a product import after selecting and saving Cross-Sell’s for products in your site, then it is likely that those products will be removed from the hidden Cross-Sell Application collection. If you think this may have happened, then please get in touch with support@keepingshop.co.uk and we will run a fix to re-populate your hidden Cross-Sell Application collection.




Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.