How do I uninstall Cross Sell and stop billing?

Deleting the Cross Sell app from your store will stop and cancel all future payments (your subscription) immediately. That said, we highly recommend reading the rest of this article to avoid any issues or misunderstandings. NOTE: if you're on our annual plan and wish to cancel, please get in touch at support@csell.co

If you uninstalled Cross Sell before your next billing date (you can see this in our app's Account section), you will not get charged on your next payment. If you forget to uninstall before your next billing date, we can provide a grace period of 3 days, just make sure to contact us at support@csell.co 

Removing Cross Sell from your theme

If you're on version1 of our app (you can check this in our app's Account section), you will need to remove this line of code from your cart & product templates to stop cross sells from showing:

{% include 'cross-sell' %}

It's possible you could have this line of code below instead, in which case, also remove it:

{% include 'cross-sell-custom' %}

If you're on version2, there's no need to do anything on your templates, as cross sells will stop showing once you uninstall.

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